Contacting Support in Fleetroom: 3 Easy Ways
Running into an issue or have a question about your fleet operations? Yango makes it easy for partners to get the support they need directly through Fleetroom.
There are three simple ways to contact support:
1. Information Button (ℹ️) – Located at the bottom left of your Fleetroom screen. Click it to open the Support section and create a new request.
2. Bell Button (🔔) – Found at the bottom right of any Fleetroom page. Click to go directly to Support.
3. From Driver, Vehicle, or Trip Pages – You can also request help directly from any driver profile, vehicle card, or trip order page.
Once you've opened the support form, simply choose your topic (such as trip payments, bonuses, driver data changes, or technical issues), explain your problem clearly, attach screenshots if helpful, and submit your request. The support team will review and respond as quickly as possible.
Pro Tip: For faster assistance, always include relevant details like Trip IDs, driver license numbers, or vehicle plate numbers—and attach screenshots of error messages when reporting technical issues.
